Access? Is it the Question or the Answer for FinTech Solutions?

Does access connect the providers to the people in

This past month has prompted a lot of self reflection on my part and understanding the importance of authenticity in my interactions; professional, social and personal.

Digging deep into who I am and who I want to be is where my thoughts and actions wander in the middle of the day.

I often wonder if authenticity is a key part of service provision when financial service products are designed and are ready for market. Which brings to light mission and goal alignment for companies when they struggle with social ethical alignment.

I think one of the hard truths about financial services is how information-rich the topics are; consumer debt, savings, credit score, Small to Medium Business finances, etc. the list goes on. To reduce them to be embedded in the average consumers interactions with applications, products; could shift a generational change in how people interact with finance.

So how do you ease this pain point without diverging from goals and company missions? Provision and access to services that may not be understood could be a powerful and dangerous door to open up.

Yet, the risk of contemplating the ethics of launching into market could be a time crunch that reduces potential market share.

So what is the solution to ethics vs access….

I think the solution comes in when somewhere in the pipeline there is a feedback loop.

There is continuous integration of information, in a digestible format for the public and intended users for a financial service. Transparency really is all consumers request, with that, people will trust and associate their interactions with a Fintech solution with an authentic experience.

Service providers also need to delve into the journey and experience that consumers go through when using a financial service. It is information-rich for a reason, the systems and information used for product service providers has to be correct and precise.

It is a positive aspect to enable a products with technology to increase efficiency and expand access to society. More so to embed them in other necessary products that consumers utilise to increase access. However, the risk-reward balance does have gatekeeper points; to prevent abusers of the system from getting through and damaging the reputation or corrupting the mission of the product.

So feedback is necessary on the consumer side and provider side; information feedback. This can only be offered up with the most invaluable component that people associate with any brand… TRUST.

If you have an authentic relationship with consumers and service providers, trusting each other in information feedback loops leads to better a products and continued use of a product by consumers.

This is a cycle that Access is the answer and question for all in the fintech lifecycle.




Fintech || Immigration || Relocation

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Instagram Follower Purge — What’s Happening?

QSR Franchisees: The Good, the Bad and the Exasperating. Part 1: Franchise Who?

🚀 The race between Bezos and Branson heat up.

Capital Factory Startups Take On SXSW

Why Tesla’s Battery Day Will Actually Live Up to the Hype


New research on how ride-hailing impacts travel behavior

Small Businesses and Startups Begin Showing Positive KPIs

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
African Millennial Concepts

African Millennial Concepts

Fintech || Immigration || Relocation

More from Medium

7 websites you need to know as an entrepreneur!

Startup, ready, set…GO! A Comparison of Racing Drivers with Scale Up Entrepreneurs.

On Titles, Good People & the Future of the Internet: A Conversation with Karen Roter Davis

What Elon Musk Teaches Us About First Principles

A close-up of Elon Musk, image courtesy of